Artisans

Artisans are a new class of NPCs introduced in Diablo III. First introduced at Gamescon 2010, Artisans will be part of the Caravan and craft items for the player. Multiple items can be queued before leaving for the wilderness and upon returning the items will be crafted. Slain monsters occasionally drop new recipes for Artisans to learn. After learning a certain recipe, Artisans can produce that item as long as the player has the ingredients and gold necessary. Ingredients are gained by salvaging items, a process which breaks the item down into its ingredients. This can be done in the inventory screen anywhere in the game world, reducing trips to vendors and adding incentive to pick up items that would be otherwise ignored. Salvaging is done using a chest that can be obtained through the course of the game, similar to the way the Horadric Cube was obtained. Crafted items have both set and random attributes.

Artisans also gain levels by practicing with the materials given to them, producing better items as they gain experience. The upgrades also improve the way the Artisans workshop looks.

There are different Artisans for different tasks:

Blacksmith

Haedrig Eamon is a blacksmith, whose wife was infected by Risen in New Tristram. The player must help him put his wife to rest to gain his trust. After doing so, he offers the following abilities:

Forge New Items

Haedrig is able to make miracles with heat and metal, forging weapons, suits of armor, shields, belts, helms, and other accoutrements.

Salvage Items

Haedrig breaks down unwanted items into salvage, mundane and arcane materials that you can use to craft even greater pieces of equipment.

Jeweler

Covetous Shen the Jeweler can combine gems to produce higher quality ones. He can also remove gems from items. He is an odd man who seeks a unique and dangerous gem which has killed many would-be owners. His quest requires the player to retrieve a special crucible for combining gems.

Combine Gems

Covetous Shen combines 2 or 3 lower quality gems into one of the next higher tier for a fee.

Unsocket Gems

Covetous Shen removes socketed gem(s) from the selected item for a fee, returning both unharmed.

Mystic

Myriam Jahzia is a mystic. She was removed in Beta patch 10 of Diablo III,^[1] but will return in the Reaper of Souls expansion. She provides enchanting and transmogrification services.^[2]

Crafting Materials

Items found as loot can be salvaged, but those purchased from vendors cannot. Salvaging an item yields a random quantity of a material determined by the item's quality. All items require some amount of some amount of Common Debris, while the other materials involved depend on its power. The more powerful items require materials salvaged from more valuable loot.